House calls:  Please telephone before 10:30am.  We will ask for some details – a full description of the problem is helpful so we can work out which calls are urgent.

Urgent calls: Any urgent call will be dealt with by the duty doctor.  In the evenings an out of hours service is on call for emergencies, please telephone 111.

Test results & ambulance bookings: Please telephone after 2:00 pm Monday – Wednesday and Friday or 3:00 pm Thursday.

Travel vaccinations clinic: Initial appointments should be 6-8 weeks prior to departure as all courses must be complete no later than 2 weeks before travel.  Please collect a form from reception.  Some vaccinations are chargeable.

Sharps Bins: If you bring a bin for disposal please make sure that it is locked (you will be asked to demonstrate this to a member of staff) and you have written you name on the box and signed it.  We are not able to accept a box if this has not been done.

Ongoing health problems: While you can see any doctor in the practice, we would encourage you to see the same doctor for ongoing health problems.

Young people: There is no age limit to make an appointment with the doctor or nurse.  Confidentiality applies to everyone.

Disabled access: We have ground floor premises, disabled parking and a hearing induction loop.

Teaching practice: We regularly supervise medical students, foundation doctors and registrars who are training to specialise in general practice.

Research practice: We are an accredited research practice and regularly undertake research activity.  As part of this, we will always seek your consent before sharing information with other staff or organisations.

We know that it can be difficult to talk to people when you’re having difficulties with your mental health. Doc Ready helps you get ready for the first time you visit a doctor to discuss your mental health.


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